Support
We're here to help! If you have any questions, issues, or feedback about Replex, please don't hesitate to reach out to us.
Contact Us
You can reach us through the following channels:
Email Support
For general inquiries, technical support, or feature requests, please email us:
Support Form
Alternatively, you can use the form below to send us a message. We typically respond within 24-48 hours.
Common Support Topics
Before contacting support, you might find answers to common questions in our FAQ section:
Bug Reports
If you've encountered a bug or issue with the app, please include the following information in your report:
- Device model and iOS version
- App version (found in Settings)
- Steps to reproduce the issue
- Screenshots or screen recordings (if applicable)
- Any error messages you've seen
Feature Requests
We love hearing your ideas! If you have a feature request, please describe:
- The feature you'd like to see
- How it would improve your experience
- Any specific use cases or scenarios
While we can't implement every request, we carefully consider all feedback and prioritize features that will benefit the most users.
Response Time
We aim to respond to all support inquiries within 24-48 hours during business days. For urgent issues, please mark your email as urgent or use the subject line "URGENT" to help us prioritize your request.
App Store Reviews
If you're enjoying Replex, we'd greatly appreciate a review on the App Store! Your feedback helps us improve and helps other users discover the app. If you've had a negative experience, please contact us directly first so we can help resolve any issues.